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All the risks associated on using our blasting service are stated in this T&C. Please read and fully understand it before making any purchasing decision.

Terms & Conditions

General

1. We do not 100% guarantee the blasting speed. All campaigns will be completed in 24 hours. You will not be able to choose which exact time to start sending out your message.
2. We do not 100% guarantee on receiving rate. Our job is to send out your message. Whether or not your recipients receive or read, we do not know and have this information.
3. We do not have a refund policy. Client not receiving the message may be caused by WhatsApp/Telegram/LINE/Zalo/Signal/iMessage server-side error, SIM card got banned, the recipient has set his own privacy in their own app & other factors.
4. The credits for all completed campaigns will be refunded back to you within 24 hours after your campaign has been completed
5. This is 1-way blasting/communication. There is no way to reply back to your interested audience.
6. You are allowed to submit/create 3 campaigns per day (max). 1 campaign can contain unlimited numbers in it (depend on remaining credit left in your wallet). Any additional campaign created will be rejected. This is to protect our 24-hour campaign fulfillment SLA level to our customers.
7. Campaign spamming is prohibited. If our QA team finds out that you submit multiple campaigns with same content message, your account will be suspended with no refund given.
8. Our delivery rate defines as percentage of messages sent out from our server. It doesn’t mean percentage of messages received by your recipients.
9. We are not able to send to China, Hong Kong & Taiwan phone number.

WhatsApp

1. We do not guarantee double ticks or blue ticks for your WhatsApp deliverables. We only guarantee 1 tick or 0 tick which will be indicated in our report.
2. Our report only shows you the message that has been successfully sent out from our server. Not the number of messages received by your customer. In other words, we can only let you know which number is 1 tick and which number has 0 tick. We are not able to track double tick or blue tick. We are not using any API to blast your message. There is no transparency here.
3. We will deduct the credit as long as we have sent out your messages from our server. In other words, as long as we achieve 1 tick, the credit will be deducted from your account.
4. The link that you insert in your content may be unclickable due to WhatsApp security measures against spamming. Hence, you need to guide your audience to activate the link, he/she needs to reply back the message.
5. The profile picture that you inserted during creating the campaign will not stay there forever because we are sharing our WhatsApp accounts with all of our customers. Other customers also have their profile picture to upload which will cause your profile picture to be replaced by theirs once your campaign has been completed.

Advise performing to insert your own number in the list that you want to blast out. If your number is received, you can only safely assume that all the numbers you have uploaded in the campaign are received as well. Even though your number didn’t receive the message, the credit will still be deducted from your account as we have used up our sim card quota to send out messages. In this scenario, we are not responsible for ensuring you receive your message on your end. Just like you park your call in shopping mall, the mall management tells you, Park at your own risk. We also tell you the same thing now, Blast at your own risk.

⭐Understand how blasting really works: https://youtu.be/B6ggrhTTSfs

⭐Understand what limitations & solutions WhatsApp blasting: https://youtu.be/AcAFGzde85Y